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I honestly thought that my PS3 breaking - past it's warranty, mind you - would be the point when Sony would turn from a provider of entertainment to a faceless, cold organisation. Not the case! Despite my PS3 being four months past it's warranty, Sony are sending me a new PS3 free of charge!!!! Although I do have to re-buy some games from a long-forgotten account, it's still a huge, huge relief. Plus it arrives in 3 days! Called Monday night, arrives Thursday morning by courier.

THANK YOU SONY!!!!

Now, anyone feeling charitable and trusting???